Terms and conditions


Personal data are in accordance with the Act no. 101/2000. privacy protected from disclosure and use of third party. They are used only for sending mail and ordered for customer communication.

•            Binding orders

All of you made, orders are taken as binding. By submitting your order, you agree to the following brand, delivery, payment and claim conditions.

•             Prices of goods

Prices are given for each type of goods and the seller has the right to edit during the day so that they are always up to date. For the buyer are decisive prices valid at the time of booking.

•            Payment Terms

The price listed on the website is the ultimate free postage and packing.

Goods are sent by a transport company PPL or Czech post. The price is to be added cost for shipping and handling amounting 200Kč  weight up to 30kg ( Czech Post - the package to the post office )

Orders can be picked up in person at our store "BESTFOOD" Libusska 319/126 Prague 4 , 14200 Czech Republic. If you select a personal collection, we will inform you of the date from which it is possible to pick up an order.

•             Delivery

Goods are shipped within 3 working days from receipt of order.

We recommend that you carefully check whether it is damaged shipping container upon receipt from the carrier.

We recommend that you carefully check the contents of the shipment at the time of delivery. In the event that there is a difference between the data and the actual invoice delivered goods, we recommend that you requested write a report.

Complaints without protocol from the courier company will not be accepted.

•             Withdrawal from the contract and refund

In accordance with Law no. 367/2000, the customer has the right to withdraw from the contract within 14 days of receipt of the contract without giving any reason. If you decide to withdraw at this time, please respect the following conditions:

Goods must be unused, original packing goods must not be altered or damaged. The protective film must be intact and undamaged.

Please send cancellation orders for the e-mail address info@bestfoods.cz including invoice number, date of purchase, addresses and bank account information (if you wish to return the money to your account). Do not send cash on delivery.

Goods-pack and a copy of the invoice delivered to our address. Head of the company is available on our website.

In compliance with the above conditions for returning goods will send money for goods or by transfer to your account within 7 working days after receipt of the goods.

In the event that any of the above conditions will not be your withdrawal from the consumer to accept the contract.







New products

No new products at this time